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Privacy Policy

1. Introduction
My3Dpro ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This privacy policy explains our practices for collecting, using, and disclosing your information when you use our services. By using our website or services, you agree to the terms of this policy. 

2. Information we collect
We collect information that you provide to us directly and information collected automatically through our website. 

  • Information you provide:
    • Contact information: Your name, company name, email address, phone number, and mailing address.
    • Project data: Files, schematics, photos, measurements, and other information necessary to complete your drafting project.
    • Payment information: We may collect payment details (such as credit card information) to process your order. We do not store this information; it is handled by a secure, third-party payment processor.
  • Information collected automatically:
    • Usage and device data: Your IP address, browser type, device type, and operating system.
    • Website activity: Information about how you interact with our website, such as pages visited and time spent on our site, often collected through cookies. 

3. How we use your information
We use the information we collect to: 

  • Provide and deliver the drafting services you have requested.
  • Communicate with you regarding your project, service updates, and promotional offers (with your consent).
  • Improve our services, website functionality, and overall customer experience.
  • Ensure the security of our website and services.
  • Comply with legal obligations. 

4. How we protect your information
We implement reasonable security measures, including physical, technical, and administrative safeguards, to protect your personal information. All sensitive data you provide, such as project files, is treated as confidential and is protected by contractual obligations. 

5. Sharing your information with third parties
We do not sell, rent, or lease your personal information to third parties. We may share your information with: 

  • Service providers: Trusted third-party vendors who assist us in operating our business and providing services to you, such as payment processors. These parties are bound by contractual confidentiality agreements.
  • Legal disclosure: We may disclose your information if required by law or in the good-faith belief that such action is necessary to protect our rights, property, or safety.
  • Business transfer: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. 

6. Confidentiality of project data
The project-specific information and files you provide to us are handled with strict confidentiality and are never shared with other clients or third parties, except as necessary to complete your project or as required by law. 

7. Your rights and choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information: 

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask for corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data under certain circumstances.
  • Opt-out: Easily unsubscribe from marketing communications at any time. 

8. Cookies and tracking technologies
Our website may use cookies to enhance your user experience, analyze usage, and improve our services. You can set your browser to refuse all or some cookies, but some parts of our website may not function properly if you do so.

 9. Changes to this privacy policy
We may update our privacy policy from time to time. We will post any changes on this page and revise the "Last Updated" date at the top of the policy. We encourage you to review this policy periodically. 

10. Contact us
If you have any questions or concerns about our privacy policy, please contact us at:

  • shawn@my3dpro.com


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